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Toyota of York is hiring for a BDC Representative!

April 24, 2026

DescriptionToyota of York is hiring for a BDC Representative! This role entails developing business for our sales department by making contact with customers via phone & internet. We are looking for candidates who can provide exceptional customer service.This role will be paid hourly (starting at $15) with a monthly bonus based on productivity. Part time or Full time opportunity availableWe are open to discussing schedule options with you Weekday hours available 5pm-8pm (or earlier for full time) Saturday hours available Sunday hours needed - Work from home on Sundays Part time would be apprx 25 hours per weekFull time would be 40 hours per weekRequirements Responsibilities: <ul><li>Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, text, e-mail, or in person.</li><li>Maintains knowledge of all dealership products and services.</li><li>Directs customers to product information resources, including those available on the Internet.</li><li>Understands the needs of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.</li><li>Checks e-mail frequently and responds to inquiries immediately.</li><li>Delivers messages intended for other departments promptly.</li><li>Notifies customers their messages have been forwarded to the appropriate sales personnel for prompt attention.</li><li>Handles all Internet sales inquiries personally.</li><li>Maintains an ongoing customer database to capture repeat business.</li><li>Comprehensive knowledge of and understands the federal, state, and local laws which govern retail automobile sales.</li><li>Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.</li><li>Continually learning new products, features, accessories, etc., and their benefits to customers.</li><li>Maintains professional appearance.</li></ul>Requirements<ul><li>Exceptional phone, email & people skills</li><li>Ability to maintain regular attendance</li><li>Ability to multitask & work in a fast paced environment</li><li>Superior communication and customer service skills</li><li>Excellent follow-through skills</li><li>Solid working knowledge of the Internet</li><li>Maintaining a positive, can-do attitude</li><li>Attention to detail</li><li>Ability to thrive in a team environment</li><li>High School Diploma or equivalent</li><li>PA Automotive Salespersons License required or obtain within 30 days of hire</li><li>Must be currently eligible to work in the United States</li></ul>We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...