Dorm Manager & Assistant to Student Services

Title: Dorm Manager/Assistant to Student Services

Date: August 2025

Grade: 9

Salary Range: $28,752 plus room & board

Position Type: Full Time

Position Status: Salary/Exempt

Pay Frequency: Monthly

Location: Arkansas City Main Campus, Arkansas City, KS

Department: Student Services

Reports To: Director of Student Housing / Executive Director of Student Services

Job Summary

The Dorm Manager is a live‑in position that works independently, under general supervision, to oversee residents in a Cowley College Residential dormitory and assists in the development and implementation of all residential and community activities. The Assistant to Student Services position will assist with all Student Service areas, including help with the dormitories when needed and providing operational support for the overall Student Service areas.

Position Duties – Dorm Manager

  • Maintain the Dorm Manager’s office hours set by the supervisor.
  • Act as a positive role model and work directly with dormitory students in the development and enforcement of rules to ensure proper conduct and facility care.
  • Assist in training and mentoring new Resident Assistants (RAs) and coordinate the RA training program each semester.
  • Develop a semester dorm activity schedule and coordinate communication of events with RAs, Dorm Managers, the Director of Student Life, and the Director of Housing.
  • Plan 1‑2 larger events per semester; submit the semester activity schedule at least two weeks before the semester starts.
  • Manage the budget for activities and market each activity throughout campus.
  • Supervise, direct, develop, mentor, select, train, and evaluate 2‑3 Resident Assistants, aligning student growth with learning outcomes.
  • Schedule weekly meetings with RAs and provide feedback to the Director of Housing.
  • Manage all room changes; check in/out students during move‑in/move‑out days and throughout the semester, inspect for damage during check‑out, and maintain an accurate rooming roster.
  • Maintain all housing reports and ensure confidentiality of all records, reports, and incidents investigated by the housing department.
  • Conduct mandatory building meetings and regular inspections of dormitory safety, appearance, and operation; report issues to the Director of Housing. Inspections occur at least twice a semester, with follow‑up within 24 hours.
  • Assist with safety drills, room and drug inspections, dorm lock‑outs, and attend weekly manager meetings.
  • Participate in the on‑call rotation for campus dormitories and follow up on all student concerns.
  • Identify and refer students to college services (Student Life, Counseling, Health Services, Tutoring).
  • Process and distribute dorm‑student packages and mail.
  • Maintain courteous, professional relationships with employees, vendors, and representatives of external organizations.
  • Comply with all College policies and procedures.
  • Assist the Director of Housing as required, performing other related duties as assigned.

Position Duties – Assistant to Student Services

  • Act in a supportive role to the Director of Housing, Director of Student Life, Student Life Counselor, Student Accessibility Coordinator, and Executive Director of Student Services.
  • Assist in all Student Service areas, including transportation for students to medical, mental‑health, or airport/shopping trips for students lacking transportation; dispensing over‑the‑counter medicine; helping with student‑life events; supporting the student‑led food service group; overseeing the student pantry; proctoring tests for the ADA office; and handling filing duties across all areas.
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