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Sr. Associate, Product Management – Applied AI Platforms

September 9, 2026

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description The Senior Associate Product Manager supports the strategy, delivery, adoption, and responsible operation of the organization’s enterprise large language model (LLM) portfolio, with primary focus on ChatGPT Enterprise and Claude Enterprise; including chat, api, and coding related products. This hands-on role translates user and stakeholder needs into product priorities, coordinates execution across U.S.- and India-based teams, and improves access, support, enablement, governance, and cost efficiency. Essential Job Functions & Duties <ul><li> (25%) Platform Administration and Operational Excellence: Lead hands-on administration of enterprise AI platforms, including workspace configuration, access provisioning, license and permission management, SSO/RBAC coordination, user lifecycle processes, API access intake, governance checks, and operational documentation. Identify and implement opportunities to automate, standardize, and streamline recurring workflows.</li><li> (20%) Product Operations and Global Delivery Management: Provide product direction, priorities, requirements, user stories, and success criteria to India-based operations and execution teams. Coordinate sprint planning, backlog refinement, cross-time-zone handoffs, asynchronous updates, delivery reviews, dependency management, structured feedback, and blocker resolution.</li><li> (20%) Product Strategy, Roadmap, and Platform Evolution: Support product strategy, multi-quarter roadmaps, operating models, and prioritized backlogs for ChatGPT Enterprise, Claude Enterprise, approved LLM APIs, Codex, Claude Code, and related tools. Evaluate new features, models, and vendor releases for enterprise fit, risk, usability, and business value; coordinate pilots, release planning, configuration changes, product enhancements, communications, and rollout activities.</li><li> (15%) Governance, Risk, and Responsible Use: Maintain usage policies, acceptable-use guidance, access standards, governance documentation, and operating procedures in partnership with Security, Compliance, Legal, Finance, and AI governance stakeholders. Identify and escalate potential misuse, control gaps, and emerging risks while balancing appropriate safeguards with usability and business enablement.</li><li> (10%) User Support, Adoption, and Enablement: Own the end-user experience across onboarding, access, configuration, adoption, and support. Serve as a U.S.-hours escalation point, diagnose product and workflow issues, coordinate technical resolution, and improve intake, routing, ownership, escalation, and service-level expectations. Partner with Learning & Enablement, Innovation, and Citizen Development to develop training materials, product guides, FAQs, office hours, prompt examples, and responsible-use resources.</li><li> (10%) Developer Enablement, Measurement, and Stakeholder Communication: Support approved LLM APIs and coding tools by defining access models, onboarding processes, usage standards, cost and rate-limit considerations, developer guides, starter templates, prompt libraries, and reference patterns. Monitor adoption, active usage, onboarding completion, satisfaction, support quality, license utilization, platform performance, and costs; recommend product, budget, license, and process improvements. Communicate product status, decisions, risks, dependencies, and outcomes to technical teams, business stakeholders, and leadership.</li><li> Perform other duties and contribute to related initiatives as assigned. </li></ul>Minimum Qualifications <ul><li>Bachelor’s degree in computer science, business, information systems, or a related field required</li><li>3 years of experience in product management, technical product ownership, platform operations, or a related field, including experience supporting enterprise SaaS, AI, API, developer-platform, or technical-enablement products.</li><li>Working knowledge of enterprise LLM products and APIs, including ChatGPT Enterprise, Claude Enterprise, Codex, Claude Code, or comparable platforms; product lifecycle and backlog practices; access, provisioning, and support workflows; prompt and model concepts; adoption and enablement methods; usage governance, cost controls, and responsible AI principles.</li><li>Familiarity with identity management, SSO, RBAC, API security, usage controls, or rate limits is preferred.</li><li>Strong product judgment, requirements definition, roadmap and backlog management, stakeholder alignment, analytical problem-solving, documentation, facilitation, and written and verbal communication skills.</li><li>Able to prepare product briefs, user guides, release communications, requirements, and leadership updates and to use tools such as Azure DevOps, Confluence, and Microsoft 365.</li><li>Able to balance strategic product thinking with hands-on operational follow-through; translate user feedback into prioritized improvements; coordinate distributed teams across time zones; manage multiple priorities; and work effectively with technical, risk, finance, enablement, and business partners.</li><li>English proficiency required. </li></ul>The pay rate range for this job position are listed below. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees. The national pay rate range is $66,100 to $114,020

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...